Repair Service - Shipping Coordinator

Service & Shipping Coordinator
Location: Warren, OH
Schedule: Full-Time | Monday–Friday | Onsite 5 Days
Pay: $19.00–$20.00 per hour
Type: Temp-to-Hire

Kelly Services is hiring a Service & Shipping Coordinator for a growing team in Warren, OH. This is a great opportunity for someone who enjoys a mix of data entry, customer service, shipping/receiving, and administrative work. The right candidate will be organized, detail-oriented, and comfortable working with both customers and service teams.

What You’ll Do

• Receive, inspect, and log incoming repair equipment and shipments.
  

• Verify shipping and billing information for accuracy.
  

• Unpack repairs, compare contents with packing slips, and process RMAs.
  

• Prepare completed repairs and equipment for shipment.
  

• Coordinate shipments with appropriate carriers.
  

• Maintain accurate records of incoming and outgoing equipment.
  

• Enter repair and service information into computer systems.
  

• Communicate with customers regarding purchase orders, billing information, and special handling requirements.
  

• Answer calls and assist with non-technical service questions and Helpdesk requests.
  

• Review technician entries for accuracy, grammar, spelling, and completeness.
  

• Assist with service billing and order-processing issues.
  

• Prepare weekly reports on open service activity.
  

• Support other departments as needed.

What We’re Looking For

• 1+ year of experience in shipping, receiving, customer service, data entry, office administration, or a related area preferred.
  

• Strong computer and data-entry skills.
  

• Excellent attention to detail and organizational skills.
  

• Strong verbal and written communication skills.
  

• Comfortable proofreading and correcting written information.
  

• Ability to learn basic product and service information.
  

• Comfortable using basic hand tools for packing and shipping.
  

• Ability to manage multiple priorities in a fast-paced environment.
  

• High school diploma or equivalent required.
  

• Associate degree in a technical field is a plus.

Why Consider This Opportunity?

• $19–$20/hour
  

• Temp-to-hire opportunity
  

• Monday–Friday schedule
  

• Fully onsite in Warren, OH
  

• Great opportunity to build experience in service operations, shipping, customer service, and data entry

Interested? Apply today for immediate consideration!
 

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