Privacy Policy
Last Updated: January 1, 2026
Your Privacy Matters
At SupplyWolf, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your data.
Our Privacy Principles
Transparency
Clear about data collection
Security
Protecting your data
Control
You own your data
1. Information We Collect
We collect information that you provide directly to us, including: (a) Account information such as name, email address, company name, and job title; (b) Profile information including company descriptions, product details, and pricing information for vendors; (c) Communication data from your interactions with us and other users; (d) Transaction information related to purchases or subscriptions; (e) Automatically collected information including IP address, browser type, device information, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: (a) Provide, maintain, and improve our Platform; (b) Process transactions and send related information; (c) Send administrative messages, updates, and security alerts; (d) Respond to your comments and questions; (e) Analyze usage patterns and trends; (f) Personalize your experience and provide relevant content and recommendations; (g) Prevent fraud and enhance Platform security; (h) Comply with legal obligations.
3. Information Sharing and Disclosure
We may share your information in the following circumstances: (a) With vendors and service providers who perform services on our behalf; (b) With other users when you engage in Platform activities (e.g., RFP submissions); (c) In connection with a merger, sale, or acquisition of our business; (d) When required by law or to protect our rights; (e) With your consent or at your direction. We do not sell your personal information to third parties for their marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including: (a) The right to access and receive a copy of your personal information; (b) The right to correct inaccurate information; (c) The right to delete your information; (d) The right to restrict or object to processing; (e) The right to data portability; (f) The right to withdraw consent. To exercise these rights, please contact us at info@supplywolf.com
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing activities and to provide personalized features. You can control cookies through your browser settings or our cookie preferences panel. For EU/EEA visitors, we require explicit consent before loading non-essential cookies. For visitors outside the EU, we may process analytics data under legitimate interest, but you can opt out at any time via our Cookie Settings link in the footer.
8. IP Address and Location Data
We may derive approximate location information (such as country, state/region, and city) from IP addresses for analytics and business insights. We do not store raw IP addresses or precise location data. This coarse location data helps us understand regional demand and improve our services. We do not use location data for individual tracking or profiling.
9. Third-Party Services
Our Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.
10. Children's Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate measures to ensure your information receives adequate protection.
12. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).
13. Your Data Rights (GDPR)
You have the right to request access to, correction of, or deletion of your personal data. To request a copy of your data or to have your data deleted, please email info@supplywolf.com with the subject line 'Data Request' or 'Delete My Data'. We will respond within 30 days. We handle these requests manually to ensure accuracy and security.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@supplywolf.com
Privacy Questions or Concerns?
If you have questions about how we handle your data or want to exercise your privacy rights, our privacy team is here to help.