Quality Investigator
Kelly ServicesOpens on the employer's site. Full compensation and requirement details are on the official posting.
About this role
Quality Investigator (Contract)
Location: Raleigh, NC
Pay: $40–$50/hour
Employment Type: Contract (Open-ended with potential to convert to a full-time position)
We are seeking a Quality Investigator to join a growing Quality Assurance team supporting a regulated manufacturing environment. This individual contributor role partners cross-functionally with Manufacturing, Quality, Engineering, and Supply Chain to investigate quality events, drive compliance initiatives, and support continuous improvement efforts.
Key Responsibilities
- Conduct investigations for quality events, deviations, and exceptions, including root cause analysis and CAPA recommendations.
- Perform Phase II Out-of-Specification (OOS) investigations.
- Support internal and external regulatory audits by preparing documentation and assisting audit activities.
- Analyze quality metrics and trends, including KPI reporting and data analysis.
- Assist with Annual Product Reviews (APRs) and quality management reporting.
- Revise and maintain SOPs and quality documentation as needed.
- Participate in continuous improvement initiatives, Kaizen events, and GEMBA walks.
- Track investigation progress and communicate status updates to leadership.
- Ensure compliance with GMPs, SOPs, and applicable regulatory requirements.
- Utilize SAP and other quality systems to support documentation and reporting.
Qualifications
- Bachelor’s degree in Chemistry, Biology, Microbiology, Engineering, or another scientific discipline preferred (relevant experience may be considered in lieu of a degree).
- 3–5 years of experience in a pharmaceutical, biologics, medical device, or other FDA-regulated manufacturing environment.
- Experience conducting investigations, root cause analysis, CAPA development, and quality documentation.
- Knowledge of GMP regulations and quality systems.
- Proficiency with Microsoft Office; SAP experience is a plus.
- Strong written and verbal communication skills with excellent attention to detail and organizational skills.
Work Environment
- Monday–Friday, onsite in Raleigh, NC.
- Office-based with regular interaction in manufacturing, laboratory, warehouse, and cleanroom environments.
- Must be able to wear required PPE and occasionally lift up to 40 lbs.
- Occasional weekend work may be required based on business needs.
This is an excellent opportunity for a quality professional looking to gain experience with a leading regulated manufacturer. While this is a contract position, there is no defined end date, and the role offers the potential to convert to a full-time opportunity based on business needs and performance.
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