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TMS Buying Guide for Retailers and eCommerce

TMS can help retailers and ecommerce plan, tender, track, and settle freight movements in one operating workflow. Evaluate each option against how your team manages merchandising, inventory, stores, fulfillment nodes, parcel and freight partners, returns, and customer promises.

Why this category matters here

For retailers and ecommerce, the most relevant fit is order orchestration, parcel, and last-mile execution. Confirm that the product supports this workflow in practice and fits the people, systems, controls, and exceptions already in place.

Capabilities to evaluate

  • Delivery promises
  • Multicarrier execution
  • Order-to-load workflow coverage
  • Rating, tendering, and dispatch controls
  • Shipment tracking and settlement records

Questions to ask vendors

  • Which modes and shipment types are supported natively?
  • How are exceptions, accessorials, and re-rating handled?
  • Which shipper, carrier, accounting, and visibility systems connect without manual re-entry?
  • How will this fit the way your team manages merchandising, inventory, stores, fulfillment nodes, parcel and freight partners, returns, and customer promises?

25 marketplace profiles are listed for TMS and Retailers and eCommerce. Compare their listed details with your requirements and confirm fit with each provider.

Options for Retailers and eCommerce

  • Blue Yonder TMS

    AI-enabled multimodal transportation planning, load optimization, and execution for manufacturers, retailers, shippers, and logistics service providers.

    Listed features: AI/ML transportation planning & optimization (scope varies), Load planning and optimization; solver limits and entitlement depend on setup, Transportation execution & validation (configuration dependent). Listed integrations: FourKites (Blue Yonder partnership; confirm current connector, coverage, licensing, and implementation), project44 (Blue Yonder partnership; confirm current connector, coverage, licensing, and implementation), Loadsmart (Blue Yonder information page lists it with Dynamic Price Discovery; confirm current TMS availability, plan, and workflow).

  • Descartes 3G TMS

    Transportation management for shippers and 3PLs, with multimodal planning, rating, execution and settlement.

    Listed features: Order and Shipment Management, Multimodal Planning, Constraint-aware Rating and Optimization. Listed integrations: Oracle NetSuite — confirm TM versus shipping component, Descartes MacroPoint — confirm selected visibility scope, IntelliShift — confirm selected integration scope.

  • Dispatch Science

    Last-mile delivery management for couriers and delivery businesses, with routing, dispatch and shipment visibility.

    Listed features: Route Optimization, Configured Automated and Suggested Dispatch, Driver Mobile App. Listed integrations: Openforce — contractor onboarding/compliance connection, Stripe — payment connection, Twilio — communication connection.

  • DispatchTrack

    Last-mile delivery management with AI-powered routing, driver execution and customer delivery visibility.

    Listed features: AI Route Optimization, Predictive ETAs, Driver Mobile App. Listed integrations: ERP integration ecosystem: NetSuite, Storis, Oracle, SAP, Microsoft and DDI (vendor-listed; confirm versions and setup), POS integration support (vendor implementation required), Telematics ecosystem: Samsara, Geotab and Motive (vendor-listed; confirm data scope and setup).

  • e2open Transportation Management (formerly BluJay)

    Cloud TMS for multimodal planning, carrier collaboration, shipment tracking and freight settlement.

    Listed features: Multimodal transportation planning, Routing, consolidation and load building, Carrier rating and tendering. Listed integrations: SAP ECC/S/4HANA via e2open ERP Add-On (configured), C.H. Robinson truckload rating via API/EDI (partner setup), Redwood Rating API (announced for BluJay shipper TMS in 2021; confirm availability).

  • FarEye

    Enterprise delivery management for routing, fleet orchestration and last-mile visibility.

    Listed features: AI Route Optimization, Real-time Tracking, Driver Mobile App. Listed integrations: SAP Business Network for Logistics, Oracle Transportation Management (vendor-described), WMS Systems.

  • Fleet Enable

    Final mile TMS for multi-person crew deliveries and white glove services.

    Listed features: Route Optimization, Workforce Management, Capacity Management. Listed integrations: EDI Order and Status Exchange (partner-assisted), API Order Intake.

  • FreightPOP

    Multimode TMS for shipper rate shopping, booking, tracking, and freight audit.

    Listed features: Rate Shopping, Shipment Booking and Dispatch, Label Generation. Listed integrations: SAP (edition-specific), NetSuite, Oracle ERP (confirm edition).

  • Freightview

    Self-service cloud TMS for LTL, FTL, and parcel with multi-carrier rate comparison.

    Listed features: Multi-carrier rate comparison for LTL, truckload and parcel, Shipment booking and pickup scheduling, Shipment status and tracking from connected carriers. Listed integrations: XPO Logistics, Saia, ABF Freight.

  • Kuebix TMS

    SaaS transportation management for SMB through large shippers to rate, book and track LTL, parcel and full-truckload freight.

    Listed features: LTL, parcel & truckload quotes and booking (plan dependent), Pickup requests & appointment scheduling (entitlement varies), LTL, parcel & truckload shipment tracking. Listed integrations: NetSuite ERP (named in current Kuebix/FreightWise FAQ; confirm connector direction, version, tier and fees)., FedEx parcel connection (FreightWise says Kuebix by FreightWise is a 2026 FedEx Compatible Community Tier partner; confirm service, region, account and eligibility)., UPS and USPS parcel rates (mentioned in a vendor-published Mallory testimonial; confirm the current direct connection, account setup, region and fee)..

  • Loadsmart TMS

    ShipperGuide TMS by Loadsmart for freight procurement, planning, execution and analytics.

    Listed features: RFP Management, Automated Tendering, Shipment Tracking. Listed integrations: Opendock, ERP Systems, WMS Platforms.

  • Manhattan TMS

    Cloud-native transportation management for planning, executing, and settling freight across shipper and 3PL operations.

    Listed features: Continuous transportation planning (capabilities vary by edition), Route planning and carrier/rate selection, Shipment and load planning (Load Builder: Enterprise Premier). Listed integrations: Manhattan Active WMS (sister product; confirm edition and integration scope), FourKites (partner integration; confirm entitlement and coverage), Carrier and vendor network connectivity (coverage varies).

  • MyCarrierTMS

    LTL shipping software for shippers to compare contracted-carrier rates, book, track and manage freight invoices.

    Listed features: Carrier Rate Comparison, Shipment Booking and Dispatch, Generated BOLs and Labels. Listed integrations: NetSuite, Sage 100, Microsoft Dynamics — confirm version.

  • Oracle TMS

    Cloud transportation management for shippers and logistics service providers managing domestic and international multimodal freight.

    Listed features: Shipment planning, Route optimization (Operational Planning option), Carrier selection and rate management. Listed integrations: Oracle E-Business Suite (release-specific order, shipment and financial interfaces), Oracle Fusion Cloud applications via Oracle Integration Cloud (configured sample flows and ERP adapter), Oracle Cloud SCM via Oracle Integration Cloud (order and shipping sample flows).

  • PCS Software

    Cloud TMS for carriers, brokers and shippers, with dispatch, accounting and Cortex AI decision support.

    Listed features: Cortex AI Load and Driver Recommendations, Backhaul Booster, Dispatch Management. Listed integrations: DAT (DAT One requires Cortex + DAT One subscriptions), Truckstop, RMIS.

  • Routific

    Route optimization with ML-powered ETAs and free mobile driver app.

    Listed features: Route Optimization, Traffic-Aware Routing, Live GPS Tracking. Listed integrations: REST API, CSV Import, Excel Import.

  • Rygen Corsair TMS

    Cloud-native TMS for shippers and 3PLs managing truckload, LTL, and parcel freight across rating, tendering, visibility, and freight audit.

    Listed features: AI-assisted invoice OCR (package dependent), Shipment visibility and freight-audit workflows, Truckload, LTL, and parcel shipping. Listed integrations: Rygen X1 integration platform (confirm separate license and scope), EDI connectivity via X1 (confirm message sets and partner setup), API connectivity via X1 (confirm endpoints and service model).

  • SAP Transportation Management

    Enterprise transportation management for freight planning, execution and settlement across SAP deployments; available modes and integration scope depend on the SAP release, deployment and licensed components.

    Listed features: Transportation planning and optimization (release and scope dependent), Freight orders for road and rail; freight bookings for air and sea (release dependent), Shipment consolidation and load planning. Listed integrations: SAP S/4HANA (confirm release and deployment), SAP ERP logistics integration (confirm supported version), SAP Extended Warehouse Management (separate SAP product; configured TM/EWM integration).

  • Sennder

    Digital full-truckload road freight and technology-enabled transportation services for shippers in Europe.

    Listed features: Digital freight platform for shipper orders and transport workflows, GPS-based shipment tracking and dynamic ETA (connected data dependent), Carrier sourcing and procurement. Listed integrations: TMS integration (confirm supported system and scope), CO3/IVECO joint GPS-tracking solution (availability and connected-vehicle coverage dependent).

  • Shipium Platform

    Shipium helps retailers and logistics providers select parcel carriers, generate labels, estimate delivery dates, and choose fulfillment locations.

    Listed features: Carrier and service selection using configured rates, rules and delivery dates, Shipping label and manifest generation for supported carriers, Configurable shipping rules through console and API parameters. Listed integrations: UPS carrier services (contract and service configuration required), FedEx carrier services (contract and service configuration required), USPS carrier services (supported methods and account setup).

Showing 20 of 25 profiles. View all available options.

Explore the full interactive guide · Browse TMS listings

TMS (Transportation Management System) for retailer ecommerce buying guidance

At a glance: A transportation management system (TMS) helps plan, execute, monitor, and settle transportation activity. Scope varies by product and operating model: a broker may focus on quote-to-load and carrier pay; a shipper on tendering, freight audit, and service visibility; a 3PL on repeatable workflows across client accounts. Oracle describes transportation planning, shipment monitoring, and freight billing as parts of its TMS offering; that vendor taxonomy is illustrative, not a universal standard. A software label does not establish compliance, integration depth, or fit. Transportation Management; 49 CFR §371.3 Records to be kept by brokers

Fit for retailer ecommerce (conditional)

Retailers may need outbound replenishment, parcel/less-than-truckload coordination, delivery visibility, returns handoffs, or some combination; define the boundary first. Transportation Management

Workflow: Trace an order from fulfillment node through carrier event and customer-service exception. Transportation Management

Ask in a demo: Test split shipments, delivery-status recovery, and the data returned to commerce/customer systems. Transportation Management

Check before choosing: Do not assume a TMS provides last-mile orchestration, customer messaging, or carrier coverage without verification. Transportation Management

Common workflows

  • Order, quote, and tender: Trace one real order from intake through rate selection and tender. Verify which fields are imported, which require review, and how rejected or duplicate tenders are handled. For brokers, keep shipper and carrier sides distinct; for shippers, test routing-guide rules and tender response. Transportation Management
  • Shipment execution and exceptions: Follow a shipment through status events, delay or appointment exceptions, customer communication, and closure. Confirm the source, freshness, and ownership of location data; a TMS connection does not guarantee continuous tracking or a particular update interval. Transportation Management
  • Freight settlement and records: Reconcile a quoted rate with accessorials, carrier invoice, customer invoice, and payment status. Brokers should separately verify their transaction-record process against 49 CFR §371.3; the regulation requires records but does not prescribe a specific TMS feature. 49 CFR §371.3 Records to be kept by brokers

Questions to ask providers

  • Which exact transaction types, modes, client accounts, and exception paths are included in the proposed edition?
  • What is native, what relies on a partner integration, and what remains manual? Show field mappings, direction, latency, error queues, and recovery.
  • Who owns each order, shipment, carrier, rate, status, and financial record, and can we export it in a usable format?
  • Can you demonstrate our broker or shipper workflow and, for a 3PL, separate rules, users, billing, and reporting for two clients?
  • What are the implementation, migration, integration, usage, support, renewal, export, and termination costs in a written proposal?
  • How are access controls, audit history, data retention, and customer separation configured and verified?

Frequently asked questions

What does TMS stand for?

TMS means transportation management system. The label is broad; assess the specific planning, execution, visibility, settlement, and integration scope offered for your workflows. Transportation Management

Is a TMS only for shippers?

No. Shippers, brokers, carriers, and logistics providers may use transportation software, but their workflows differ. Compare the role-specific transactions and permissions rather than relying on the acronym alone. Transportation Management

Does a TMS have to retain broker transaction records?

A broker must keep the transaction records specified by 49 CFR §371.3. That rule does not mandate a particular software product; verify that your process retains the required records and can retrieve them. 49 CFR §371.3 Records to be kept by brokers

Will TMS software guarantee freight savings?

No. Cost depends on rates, shipment mix, execution, contract terms, and adoption. Establish a baseline and compare like-for-like shipments and total costs; do not treat vendor examples as guaranteed outcomes. Transportation Management

Does a TMS replace an ERP or WMS?

Not by definition. Products and architectures vary; map the system of record for orders, inventory, transportation events, invoices, and payments, then demonstrate the required data exchanges. Transportation Management

What should a TMS demo include?

Use the same representative order, tender, exception, invoice, and correction in every demo. For brokers include shipper and carrier transactions; for 3PLs include separate client rules and outputs. Transportation Management; 49 CFR §371.3 Records to be kept by brokers

Sources (2)
  1. Transportation Management — Oracle
  2. 49 CFR §371.3 Records to be kept by brokers — Electronic Code of Federal Regulations