e2open Transportation Management

Cloud TMS for multimodal planning, carrier collaboration, shipment tracking and freight settlement.

About e2open Transportation Management

e2open Transportation Management supports transportation planning, execution, tracking and settlement across road, rail, ocean, air and parcel. Shipper workflows include routing, consolidation, load building, carrier rates and tendering, configurable shipment alerts, freight audit and payment, and transportation analytics. e2open also offers forwarder and logistics-provider configurations for multi-customer operations, job costing and profit sharing. Confirm the configuration and geographic coverage for your operation. MobileSTAR requires provisioning, and trade/customs capabilities use separate connected applications; confirm licensing and implementation scope.

Listed capabilities

  • Multimodal transportation planning
  • Routing, consolidation and load building
  • Carrier rating and tendering
  • Shipment tracking (carrier/partner data required)
  • Freight audit, payment and settlement
  • Carrier rate/contract management
  • Configurable alerts and exception management
  • Dock appointment scheduling (confirm setup)
  • Transportation analytics and benchmarking
  • MobileSTAR (separately provisioned; confirm entitlement)

These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.

Listed integrations

  • SAP ECC/S/4HANA via e2open ERP Add-On (configured)
  • C.H. Robinson truckload rating via API/EDI (partner setup)
  • Redwood Rating API (announced for the shipper TMS in 2021; confirm availability)
  • Carrier network connections (onboarding required)
  • ERP data exchange (connector and mapping scope to confirm)
  • WMS connectivity (implementation scope to confirm)
  • EDI partner connections (message setup required)
  • TMS APIs for orders, shipments, loads, rating and appointments (confirm access)

Ask the provider to confirm the supported connection and implementation requirements for your systems.

Browse all TMS (Transportation Management System) solutions

Compare with other solutions

How e2open Transportation Management works in the operation

Transportation Management Systems capabilities to compare with your workflows.

Planning and multimodal execution

How transportation demand is planned and converted into executable loads.

  • Routing, consolidation, and load building (native): e2open documents automated routing, consolidation, and load building to balance cost and service.

    Condition: The public source does not enumerate solver constraints, mode limits, planning latency, or edition boundaries.

  • All-mode and regional transportation management (native): e2open describes transportation management across all modes and regions for shippers, freight forwarders, carriers, and logistics providers.

    Condition: The public page does not define every supported mode, geography, or workflow configuration.

Questions to test in a demo

  • Plan a shipment across two modes with consolidation, cost, service, and appointment constraints.
  • Show how a changed order or missed appointment triggers replanning and preserves the decision history.

Carrier, rate, and tender management

How rates and carrier capacity are selected and communicated.

  • Negotiated and market-rate comparison (native): e2open documents applying negotiated carrier rates and comparing them with on-demand market options.

    Condition: Rate-source coverage, effective dating, accessorial handling, and award controls are not specified publicly.

  • Carrier collaboration (native): e2open describes standardized execution and carrier collaboration across transportation networks.

    Condition: Tender channels, acceptance windows, fallback rules, and carrier-network eligibility require confirmation.

Questions to test in a demo

  • Run a contract-versus-market rate decision and show accessorials, eligibility, expiration, and audit history.
  • Tender a load through acceptance, rejection, timeout, fallback, and status update across the documented carrier channels.

Shipment visibility and exception handling

How operators monitor freight and respond to disruptions.

  • Real-time shipment tracking (native): e2open documents real-time shipment tracking with dashboards and data from connected transportation networks.

    Condition: Coverage, event freshness, and ETA quality depend on available carrier, mode, geography, and partner data.

  • Configurable alerts and exception management (configurable): The e2open TMS data sheet explicitly describes configurable alerts and exception management for shipment execution.

    Condition: Alert taxonomy, escalation ownership, automation boundaries, and notification channels are not detailed publicly.

Questions to test in a demo

  • Trace a shipment from tender through delivery and show source, timestamp, ETA, latency, and missing-signal behavior.
  • Create a late shipment and demonstrate alert routing, ownership, escalation, remediation, and event history.

Freight audit and order-to-cash

How transportation charges are checked and settled.

  • Freight audit and payment (native): e2open documents freight audit, payment, and invoice-less settlement as part of transportation management.

    Condition: Matching tolerances, dispute controls, payment rails, tax, and accounting-system scope are not specified publicly.

  • Complete customer order-to-cash (not verified): The reviewed TMS material verifies transportation audit and payment, but does not verify customer billing, receivables, collections, and cash application as one workflow; this does not mean the product lacks those capabilities.

Questions to test in a demo

  • Submit base-rate, fuel, accessorial, duplicate, and dimensional invoice exceptions through audit, dispute, approval, and payment.
  • Identify which customer billing, receivables, collections, and cash-application steps are native, integrated, or outside the reviewed scope.

Configuration and connectivity

How transportation data and operating rules connect across the network.

  • Network partner connectivity (native): e2open describes a connected transportation network linking shippers, carriers, freight forwarders, and logistics providers.

    Condition: The public sources do not provide the complete endpoint catalog, authentication model, throughput, partner fees, or implementation scope.

  • Customer-defined rule administration (not verified): The reviewed public sources do not provide enough detail to verify no-code rules, environments, approvals, versioning, testing, or rollback; this does not mean the product lacks those capabilities.

Questions to test in a demo

  • Connect an ERP, WMS, and carrier and show mapping, retries, monitoring, replay, and promotion.
  • Change a tender or exception rule and show permissions, testing, effective dating, audit history, and rollback.

Before you choose: Confirm which capabilities apply to your plan and setup, and ask about any listed conditions.