Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

Paid holidays and flexible, take-it-as-you-need-it scheduled time off
A culture built on innovation that values big ideas, no matter where they come from
A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace
Equity in a rapidly growing startup backed by top-tier VCs

TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH

Role Overview

As the Senior Manager, QA Engineering, you lead the execution of quality engineering strategies that strengthen the reliability, performance, and scalability of HCP’s software products. You serve as a trusted partner to the Director of Quality and act as a senior representative of the Quality organization when needed. You own key decisions related to test automation strategy, tooling, and quality standards, and help lead the evolution toward a shared quality ownership model across Quality, Engineering, and Product. You manage and develop a multidisciplinary team of QA engineers and analysts while balancing strategic planning with hands-on operational leadership. You partner closely with Engineering, Product, and other cross-functional teams to establish quality standards, improve testing practices, and ensure risks are identified and addressed throughout the software development lifecycle. You guide the adoption of automated testing frameworks, strengthen manual and regression testing coverage, and use quality metrics to improve release confidence, team efficiency, and product outcomes. You foster a culture of accountability, continuous improvement, and shared ownership in which quality is embedded throughout the development process.

This is a highly technical leadership role. While you are not expected to contribute code on a regular basis, you have the technical depth to evaluate automation architectures and frameworks, guide technical decisions, and step into technical problem-solving when needed. You also champion the practical use of AI and emerging technologies to improve how we test software and deliver quality at scale.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

Execute the quality engineering strategy across multiple squads and align testing priorities with product and engineering objectives
Lead, mentor, and develop a multidisciplinary team of QA engineers and analysts
Own and evolve the test automation strategy, architecture, tooling, and standards, driving increased automation maturity, maintainability, coverage, and effectiveness across engineering teams
Drive a measurable reduction in manual regression testing by expanding reliable automation and adopting risk-based testing approaches while maintaining appropriate exploratory and manual testing to ensure comprehensive product coverage
Lead the evolution from a QA-owned testing model toward shared quality ownership across Quality, Engineering, and Product, establishing clear responsibilities and accountability throughout the software development lifecycle
Establish and monitor key performance indicators that measure quality, efficiency, defect trends, and release readiness
Identify testing risks, dependencies, and quality gaps and guide teams toward effective mitigation plans
Improve QA workflows, standards, and operating practices to increase speed, consistency, and product reliability
Manage team capacity, resource planning, and priorities to support annual objectives and evolving business needs
Identify, evaluate, and operationalize AI-assisted approaches that materially improve test creation, maintenance, execution, analysis, defect detection, and overall team effectiveness

Qualifications:

8+ years of experience in

Senior Manager QA Engineering - Brazil