Operations Coordinator

Bloomington, CA (Onsite)
Full-Time
Day Shift | Monday–Friday, 8:00 AM – 4:30 PM
Compensation Range: $25 – $30 per hour

About Cargomatic

Cargomatic is revolutionizing the transportation industry
Founded in 2013, we power local freight through the first and largest digital marketplace for local trucking
Our AI-enabled platform uses real-time data to match shippers with available drivers, improving efficiency across the supply chain
Recognized as a Built In Best Places to Work, reflecting our people-first culture and commitment to growth, collaboration, and impact

About the Role

Support daily terminal and delivery operations in a fast-paced environment
Serve as a key operations and coordination partner for drivers, dock supervisors, and internal teams
Ensure smooth dock launches and high levels of on-time pickup and delivery performance
Provide consistent, high-quality customer and driver support
This role is onsite in Bloomington, CA and aligned to standard weekday business hours

What You’ll Do

Provide high-level customer service and operational support
Support drivers and serve as a primary point of contact during daily operations
Coordinate with dock supervisors to ensure successful daily dock launches
Lead and coordinate drivers to maintain on-time pickup and delivery performance
Maintain accurate driver records, including times, routes, and special handling instructions
Manage KPIs, open job reports, and daily POD reconciliation
Oversee pickup dispatch management, including B2B and B2C assignments
Support key customer accounts and provide ETAs as requested
Manually build jobs when required and input rate adjustments
Track and trace shipments to ensure service expectations are met
Provide ad-hoc delivery and pickup coverage as needed
Attend weekly operations meetings and support continuous improvement initiatives

What We’re Looking For

Required Qualifications

Preferred Qualifications

Benefits & Perks

Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
Company-paid life insurance and short- and long-term disability coverage
Flexible spending accounts and dependent care savings options
Employee Assistance Program with confidential counseling, legal, and financial resources
Wellness programs and benefit advocacy support

Equal Opportunity Employer

Cargomatic is an equal opportunity employer
We celebrate diversity and are committed to creating an inclusive environment for all employees