As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Hybrid - 2 days onsite per week at your home site (Aurora, IL or Bethlehem, PA), plus 30% travel to other sites (Chicago, Dallas, or Moreno Valley, CA) as needed. Must be local to either Aurora, IL or Bethlehem, PA

Role Description:

The Staff Industrial Engineer – Supply Chain Operations will pave the way for future supply chain flows within our facilities. This role will develop product flows to optimize for exceptional merchant experience and high efficiency. The role will operate with autonomy and identify process improvements across the warehouse network. Solid lean/six sigma and continuous improvement experience will accelerate ShipBob’s growth, and the Staff Industrial Engineer – Supply Chain Operations will guide this by developing new programs and providing training/guidance to eliminate waste in our processes. This role reports to the IE, Supply Chain Operations, who also serves as the backup for this role.

What you’ll do:

Evaluate current supply chain practices and identify those needing improvement.
Enforce quality control to reduce waste.
Improve the efficiency of fulfillment and transportation processes.
Evaluate employees’ tasks and responsibilities, identifying procedures or tools to improve productivity.
Investigate, evaluate, develop project estimates, financial proposals, and manage a variety of operational projects.
Facilitate and manage corrective and preventative action teams resulting from customer complaints, internal quality problems, and Continuous Improvement initiatives.
Provide technical support to operations by spending time on the floor learning processes, troubleshooting, and guiding and/or participating on multiple process improvement teams.
Develop CAD drawings, process flow charts, cost saving analysis.
Coordinate with cross functional teams on new processes and equipment planning.
Deliver variation reductions utilizing Process Control methodology.