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    Suggested Vendors (6)

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    Optoro

    Optoro is an enterprise returns management system used by IKEA, Best Buy, Staples, and American Eagle. Features AI-powered SmartDisposition technology for automated routing, omnichannel returns via stores and Express Returns lockers, and 200+ million returns processed. Acquired by Blue Yonder in August 2025. Offers API-first microservices architecture with pre-configured integrations.

    ReturnGO

    ReturnGO is an exchange-first returns platform for Shopify, Magento, and WooCommerce stores. Features include one-click exchanges, automated RMA process, and branded self-service portal. Offers integrations with Happy Returns, Shippo, ShipStation, Amazon MCF, Klaviyo, and major carriers. Pricing starts at $9.97/month making it accessible for SMBs.

    ReverseLogix

    ReverseLogix is an end-to-end SaaS Returns Management System purpose-built for B2B, B2C, retail, eCommerce, manufacturing, and 3PL enterprises. Features AI-powered disposition rules, repairs and refurbishment workflows, fraud detection with image recognition, and warranty processing. Offers 4-6 week out-of-the-box implementation with API-first architecture.

    ShipStation Returns

    ShipStation Returns is a returns management module integrated into the ShipStation shipping platform. Features self-service branded returns portal, automated RMA processing, and returns analytics to identify product issues. Supports major carriers (USPS, UPS, FedEx, DHL) and integrates with Shopify via Returns & Exchanges feature. Requires Scale-Platinum plan or higher.

    REVER

    REVER is a Y Combinator-backed returns management platform founded in 2022 in Barcelona. Features 2-click returns, 24-hour refunds, integration with 50+ logistics carriers, and handles over €100M in yearly returns. Advances refunds to stores enabling instant customer refunds. Team of 35 employees serving major clients including AliExpress, Apple, and Nike.

    Returns Platform

    Returns Platform (G2RL) is an AI-powered returns management solution built by industry veterans with 30+ years experience (formerly GENCO/FedEx). The platform features DecisionAI that autonomously determines optimal outcomes for each asset without human oversight, adapting to real-time market conditions. The prescriptive analytics engine continuously optimizes operations while the ReCommerce Platform drives maximum recovery through predictive, demand-driven channel selection. Open API architecture integrates with existing systems, scaling from 30,000 to 30 million annual transactions.

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