Best Back-Office Automation Software for Freight Forwarders

Xero is a cloud-based accounting platform serving 3.95M+ subscribers worldwide. For supply chain businesses, Xero offers real-time bank reconciliation, multi-currency invoicing critical for international freight, inventory tracking, purchase order management, and project-based billing. Its open API and 1000+ app marketplace make it highly extensible for logistics workflows, connecting with freight payment, fleet management, and warehouse systems.

Chain.io provides a logistics-focused iPaaS platform with pre-built supply chain connectors for 3PLs, forwarders, and shippers. The platform automates EDI translation, API integration, and data exchange between CargoWise, Descartes, Magaya, SAP, and other logistics systems. Purpose-built for freight forwarding and customs brokerage workflows, it handles automated document exchange for bookings, shipment tracking, and customs entries. The managed service model includes setup, maintenance, and monitoring by Chain.io's logistics integration experts.

CargoDoc is a data entry automation product from SFL Tech, a CargoWise Platinum Partner specializing in supply chain software implementation, integration, and intelligent automation. Built for logistics service providers running CargoWise, CargoDoc extracts key information from shipping, customs, and vendor invoice documents, validates that data, and inserts it directly into CargoWise—eliminating manual typing and reducing processing time and costs. Teams in freight forwarding, customs brokerage, and accounts payable use CargoDoc to streamline document-heavy workflows while maintaining high data quality. Documents can be ingested in multiple ways to fit existing processes: CargoDoc can pull files directly from email, accept uploads through E-Doc within CargoWise, or read from a shared drive. Once received, CargoDoc applies multi-step, AI-powered extraction that does not rely on fixed templates. This approach enables the platform to handle a wide range of document formats and layouts, including unstructured content, and to process documents in more than 50 languages. After extraction, data is reviewed in a validation interface before being posted to CargoWise, supporting accuracy checks and exception handling before records are committed. SFL Tech's broader platform expertise—spanning CargoWise implementation, systems integration, master data management, and process optimization—gives CargoDoc a foundation of deep operational knowledge specific to logistics and freight forwarding environments.