Zoho CRM

Full-suite CRM with Zia AI assistant and extensive customization at low cost.

About Zoho CRM

Zoho CRM offers a comprehensive sales management platform for SMB to mid-market logistics companies. It features AI assistant Zia for lead scoring and deal predictions, multi-channel communication tracking (email, phone, social, chat), workflow automation with blueprint process management, and customizable dashboards. The platform integrates with 500+ third-party apps and Zoho's own 45+ business applications. Free tier supports up to 3 users with paid plans offering advanced analytics and territory management.

Listed capabilities

  • Sales Automation - Workflow and process automation
  • Zia AI - Intelligent sales assistant
  • Multichannel - Email, phone, social, chat
  • Analytics - Custom reports and dashboards
  • Blueprint - Guided sales processes
  • Mobile CRM - Offline-capable mobile app

These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.

Listed integrations

  • Zoho Suite
  • Google Workspace
  • Microsoft 365
  • Slack
  • Mailchimp
  • Shopify

Ask the provider to confirm the supported connection and implementation requirements for your systems.

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