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    Zoho CRM

    Affordable CRM with AI assistant Zia and extensive customization at competitive pricing.

    Founded 1996
    Chennai, India
    10001+
    www.zoho.com/crm
    Size:
    Startup, SMB, Mid-Market
    |
    Best For:
    Broker
    Carrier
    Freight Forwarder

    Platform Overview

    Zoho CRM offers a comprehensive sales management platform for SMB to mid-market logistics companies. It features AI assistant Zia for lead scoring and deal predictions, multi-channel communication tracking (email, phone, social, chat), workflow automation with blueprint process management, and customizable dashboards. The platform integrates with 500+ third-party apps and Zoho's own 45+ business applications. Free tier supports up to 3 users with paid plans offering advanced analytics and territory management.

    Core Strengths
    • Zia AI assistant for sales predictions
    • Extensive customization at affordable pricing
    • Part of comprehensive Zoho One ecosystem
    Best Suited For
    • Cost-conscious SMB brokers and carriers
    • Distributors wanting affordable AI features
    • Organizations preferring Zoho ecosystem
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    Why Choose Zoho CRM

    Affordable CRM with AI assistant Zia and extensive customization at competitive pricing.

    Best For
    Startup, SMB, Mid-Market
    Broker
    Carrier
    Freight Forwarder

    Zoho CRM Features (6)

    Sales Automation - Workflow and process automation
    Zia AI - Intelligent sales assistant
    Multichannel - Email, phone, social, chat
    Analytics - Custom reports and dashboards
    Blueprint - Guided sales processes
    Mobile CRM - Offline-capable mobile app

    Zoho CRM Integrations (6)

    Zoho Suite
    Google Workspace
    Microsoft 365
    Slack
    Mailchimp
    Shopify

    Company Background

    Company Details
    Founded:1996
    Location:Chennai, India
    Employees:10001+
    Company History
    1996 Founded in Chennai as AdventNet
    2009 Rebranded to Zoho
    2024 100M+ users across Zoho apps
    Funding History
    Private
    Bootstrapped and profitable since founding
    Investors: None - fully bootstrapped

    Source: Company website

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