SugarCRM

AI-powered CRM with predictive analytics and flexible deployment.

About SugarCRM

SugarCRM provides an AI-powered customer relationship management platform for mid-market logistics companies, brokers, and 3PLs. The platform combines sales automation, marketing campaigns, and customer service in a unified system. Features include predictive analytics powered by SugarPredict AI, workflow automation with drag-and-drop design, advanced reporting, and customizable dashboards. Flexible deployment options include cloud and on-premise, with extensive API support and 250+ marketplace integrations for logistics-specific workflows.

Listed capabilities

  • Sales automation
  • Marketing automation
  • Customer service
  • Predictive analytics
  • Workflow automation
  • Lead management
  • Opportunity tracking
  • Reporting dashboards
  • Mobile app
  • API integrations

These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.

Listed integrations

  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Google Workspace
  • Google Drive
  • Dropbox
  • Box
  • DocuSign
  • Mailchimp
  • Marketo
  • HubSpot
  • LinkedIn Sales Navigator
  • ZoomInfo
  • Zendesk
  • SAP
  • NetSuite
  • Shopify
  • Magento
  • WooCommerce
  • Zapier
  • Dell Boomi
  • MuleSoft

Ask the provider to confirm the supported connection and implementation requirements for your systems.

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