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    SugarCRM

    Let the platform do the work with AI-driven customer intelligence.

    Founded 2004
    Cupertino, CA
    500-1000
    www.sugarcrm.com
    Size:
    SMB, Mid-Market, Enterprise
    |
    Best For:
    Broker
    3PL
    Manufacturers and Shippers
    Freight Forwarder

    Platform Overview

    SugarCRM provides an AI-powered customer relationship management platform for mid-market logistics companies, brokers, and 3PLs. The platform combines sales automation, marketing campaigns, and customer service in a unified system. Features include predictive analytics powered by SugarPredict AI, workflow automation with drag-and-drop design, advanced reporting, and customizable dashboards. Flexible deployment options include cloud and on-premise, with extensive API support and 250+ marketplace integrations for logistics-specific workflows.

    Core Strengths
    • AI-powered insights
    • Flexible deployment
    • High customization
    • No-touch information management
    Best Suited For
    • Companies seeking AI-driven CRM
    • Businesses needing customization
    • Teams wanting automation
    Visit Website

    Why Choose SugarCRM

    Let the platform do the work with AI-driven customer intelligence.

    Best For
    SMB, Mid-Market, Enterprise
    Broker
    3PL
    Manufacturers and Shippers

    SugarCRM Features (10)

    Sales automation
    Marketing automation
    Customer service
    Predictive analytics
    Workflow automation
    Lead management
    Opportunity tracking
    Reporting dashboards
    Mobile app
    API integrations

    SugarCRM Integrations (22)

    Microsoft 365
    Microsoft Outlook
    Microsoft Teams
    Google Workspace
    Google Drive
    Dropbox
    Box
    DocuSign
    Mailchimp
    Marketo
    HubSpot
    LinkedIn Sales Navigator
    ZoomInfo
    Zendesk
    SAP
    NetSuite
    Shopify
    Magento
    WooCommerce
    Zapier
    Dell Boomi
    MuleSoft

    Company Background

    Company Details
    Founded:2004
    Location:Cupertino, CA
    Employees:500-1000
    Company History
    2004 SugarCRM founded in California
    2021 Merged with Salesfusion
    2024 CRM for mid-market businesses

    Source: sugarcrm.com

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is SugarCRM?

    SugarCRM is a Sales Tools / CRM solution listed on the SupplyWolf supply chain software marketplace. AI-powered CRM with predictive analytics and flexible deployment. The company behind SugarCRM is founded in 2004, headquartered in Cupertino, CA, and with a team size of 500-1000.

    Frequently asked questions

    SugarCRM is a Sales Tools / CRM solution. AI-powered CRM with predictive analytics and flexible deployment.

    According to the vendor, SugarCRM is positioned for teams such as Companies seeking AI-driven CRM, Businesses needing customization, and Teams wanting automation, primarily small and mid-sized businesses, mid-market companies, and enterprise teams.

    SugarCRM lists integrations with Microsoft 365, Microsoft Outlook, Microsoft Teams, Google Workspace, Google Drive, Dropbox, Box, and DocuSign and 14 more. Confirm any specific integration with the vendor as part of your evaluation.

    SugarCRM pricing as listed by the vendor: Starting at $49/user/month. Request a custom quote for your specific use case.

    SugarCRM is headquartered in Cupertino, CA, founded in 2004, and with a team of 500-1000 people.