Shipwell

Multimodal transportation management for shippers, 3PLs, and logistics teams, with shipment planning, execution, and visibility.

About Shipwell

Shipwell provides a cloud transportation management platform for planning, rating, tendering, shipment visibility, dock scheduling, and freight-audit workflows. Its vendor materials describe truckload, LTL, parcel, intermodal, rail, ocean, and air capabilities, but mode-specific workflow coverage varies; confirm availability and scope for each mode. Shipwell also markets AI-assisted order and shipment workflows, including a Track & Trace AI Worker. Confirm AI entitlement, human review, automation boundaries, and measured results with Shipwell.

Listed capabilities

  • Multimodal shipment planning and execution; confirm mode-specific workflow coverage
  • AI-assisted order creation; confirm availability and human-review controls
  • Load and carrier selection and optimization; confirm objectives and constraints
  • Freight-audit workflow; confirm dispute, reconciliation, and payment scope
  • Shipment tracking and visibility; confirm provider coverage and event freshness
  • Dock appointment scheduling and management
  • Freight pricing intelligence; confirm module and data scope
  • Carrier portal and shipment collaboration
  • RFP and freight-procurement workflows; confirm module and award controls
  • Operational reporting and analytics

These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.

Listed integrations

  • NetSuite
  • QuickBooks
  • TriumphPay
  • Microsoft Dynamics 365 Finance and Supply Chain (via NMB Solutions)
  • Infor M3 / Infor CloudSuite
  • API connectivity
  • EDI connectivity
  • ELD and carrier-data connections (provider-specific)

Ask the provider to confirm the supported connection and implementation requirements for your systems.

Browse all TMS (Transportation Management System) solutions

Compare with other solutions

How Shipwell works in the operation

Transportation Management Systems capabilities to compare with your workflows.

Planning and multimodal execution

How orders become executable shipments across freight modes.

  • Multimodal planning and execution (native): Shipwell documents planning, rating, shipping, and management across parcel, truckload, LTL, VTL, bulk, rail, ocean, and air.

    Condition: The public page does not enumerate optimization objectives, solver constraints, or mode-specific service levels.

  • Route and carrier selection (native): Shipwell describes automated order fulfillment, route selection, and optimal carrier selection within its TMS workflow.

    Condition: The reviewed page does not specify scoring weights, override controls, or replan behavior.

Questions to test in a demo

  • Plan one order across two modes and show cost, service, capacity, appointment, and consolidation constraints.
  • Disrupt a planned shipment and show route/carrier re-selection, approvals, and decision history.

Carrier, rate, and tender management

How users rate freight, select carriers, and tender shipments.

  • Multi-mode rating and carrier tendering (native): Shipwell documents rating, carrier selection, and shipment tendering as part of its end-to-end TMS workflow.

    Condition: Public material does not specify rate-source coverage, acceptance windows, fallback sequencing, or bid governance.

  • Contract bid and award governance (not verified): The reviewed public sources do not provide enough detail to verify bid rounds, award splits, effective dating, and tender fallback; it is not a conclusion that the capability is absent.

Questions to test in a demo

  • Run contract and spot rating with accessorials, expiration, eligibility, and a complete tender audit trail.
  • Reject and time out carrier offers, then show fallback, re-tender, and notifications.

Shipment visibility and exception handling

How operators see shipment status and respond to risk.

  • Real-time shipment visibility and tracking (native): Shipwell describes shipment visibility, tracking, and proactive management within its TMS platform.

    Condition: Event freshness, ETA accuracy, provider coverage, and missing-event behavior are not fully specified publicly.

  • API-connected order and shipment updates (partner): Shipwell's public API documentation describes connected shipment and order data workflows.

    Condition: API availability, permissions, rate limits, and connected-provider coverage should be confirmed for the selected plan.

Questions to test in a demo

  • Trace a shipment from order through delivery and show source timestamps, ETA confidence, and missing-signal behavior.
  • Create a late or stopped shipment exception and show alert routing, ownership, escalation, and resolution history.

Freight audit and order-to-cash

How shipment facts connect to freight financial processing.

  • Freight audit workflow (native): Shipwell documents freight audit as part of its multimodal TMS workflow, alongside shipment planning and management.

    Condition: Public material does not specify matching tolerances, dispute workflow, payment execution, or accounting-system depth.

  • Complete customer order-to-cash (not verified): The reviewed sources do not provide enough detail to verify customer billing, receivables, collections, and cash application end to end; it is not a conclusion that the capability is absent.

Questions to test in a demo

  • Submit base, fuel, accessorial, duplicate, and tax discrepancies and show audit, dispute, approval, and accounting handoff.
  • Identify which customer billing, collections, and cash-application steps are native, integrated, or outside the TMS.

Configuration and connectivity

How Shipwell connects systems, orders, and transportation partners.

  • Order and shipment API connectivity (native): Shipwell publishes API documentation for orders and shipments, supporting application connectivity around TMS data.

    Condition: The public documentation does not provide a complete endpoint catalog, authentication limits, or implementation effort.

  • Self-service workflow governance (not verified): The reviewed sources do not provide enough detail to verify no-code rule administration, environments, approvals, versioning, and rollback; it is not a conclusion that the capability is absent.

Questions to test in a demo

  • Connect an ERP or order source and show mapping, idempotency, retries, monitoring, and replay.
  • Change a tender or exception rule and show permissions, testing, versioning, audit history, and rollback.

Before you choose: Confirm which capabilities apply to your plan and setup, and ask about any listed conditions.