ServiceMax

PTC-owned FSM with 500+ enterprise customers on Salesforce platform.

About ServiceMax

ServiceMax is enterprise field service management built on Salesforce Platform with Asset 360 complete visibility and ServiceMax Go mobile app with offline access. Features include AI-powered scheduling, IoT-driven predictive maintenance, contract entitlement management, and ServiceMax Zinc real-time collaboration. Owned by PTC and positioned as an industry-leading FSM platform.

Listed capabilities

  • Asset 360 View
  • ServiceMax Go Mobile
  • AI Scheduling
  • Predictive Maintenance
  • Contract Management
  • Parts Inventory
  • Customer Self-Service
  • ServiceMax Zinc
  • DataGuide Forms
  • Service Flow Manager

These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.

Listed integrations

  • Salesforce CRM
  • Salesforce AppExchange
  • IoT Sensors
  • SAP
  • Oracle
  • ServiceNow
  • PTC ThingWorx
  • Shipping Providers
  • ERP Systems
  • REST APIs

Ask the provider to confirm the supported connection and implementation requirements for your systems.

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