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    ServiceMax

    Enterprise field service management — now part of PTC — for asset-heavy industries with scheduling, work order management, and parts tracking for 500+ global customers.

    Founded 2007
    Pleasanton, CA
    501-1000
    www.servicemax.com
    Size:
    SMB & Mid-Market
    |
    Best For:
    Manufacturers and Shippers
    Private Fleets
    Service Provider

    Platform Overview

    ServiceMax is enterprise field service management built on Salesforce Platform with Asset 360 complete visibility and ServiceMax Go mobile app with offline access. Features include AI-powered scheduling, IoT-driven predictive maintenance, contract entitlement management, and ServiceMax Zinc real-time collaboration. Owned by PTC and positioned as an industry-leading FSM platform.

    Core Strengths
    • 500+ enterprise customers globally across asset-intensive industries
    • PTC acquired for $1.46B January 2023
    • Industry-leading FSM platform
    • 3D Systems achieved 39% reduction in repeat visits with IoT integration
    Best Suited For
    • Medical device manufacturing
    • Industrial equipment service
    • High-tech field service
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    Why Choose ServiceMax

    Enterprise field service management — now part of PTC — for asset-heavy industries with scheduling, work order management, and parts tracking for 500+ global customers.

    Best For
    SMB & Mid-Market
    Manufacturers and Shippers
    Private Fleets
    Service Provider

    ServiceMax Features (10)

    Asset 360 View
    ServiceMax Go Mobile
    AI Scheduling
    Predictive Maintenance
    Contract Management
    Parts Inventory
    Customer Self-Service
    ServiceMax Zinc
    DataGuide Forms
    Service Flow Manager

    ServiceMax Integrations (10)

    Salesforce CRM
    Salesforce AppExchange
    IoT Sensors
    SAP
    Oracle
    ServiceNow
    PTC ThingWorx
    Shipping Providers
    ERP Systems
    REST APIs

    Company Background

    Company Details
    Founded:2007
    Location:Pleasanton, CA
    Employees:501-1000
    Company History
    2007 ServiceMax founded
    2021 Acquired by PTC
    2023 Enhanced asset-centric field service

    Source: Verified from ptc.com December 2025

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.