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    Salesforce CRM

    #1 CRM for 12 consecutive years—20.7% market share, 150K+ customers, 90% of Fortune 500.

    Founded 1999
    San Francisco, CA
    50001-100000
    www.salesforce.com
    Size:
    Mid-Market & Enterprise
    |
    Best For:
    Broker
    3PL
    Manufacturers and Shippers
    Retailer / eCommerce
    Freight Forwarder

    Platform Overview

    Salesforce CRM is the world's leading cloud-based customer relationship management platform, used by logistics companies from SMB brokers to enterprise shippers. Features include AI-powered Einstein analytics for lead scoring and opportunity insights, customizable sales pipelines, workflow automation, and a vast AppExchange marketplace with 7,000+ integrations. Industry-specific solutions for manufacturing and distribution add supply chain visibility. Mobile apps, Slack integration, and Tableau analytics provide real-time sales intelligence.

    Core Strengths
    • 20.7% CRM market share—#1 for 12 consecutive years (IDC)
    • 150,000+ customers with 90% of Fortune 500
    • Einstein AI for predictive insights and automation
    • AppExchange marketplace with thousands of integrations
    Best Suited For
    • Enterprise brokers requiring customization
    • Large 3PLs with complex sales processes
    • Shippers needing extensive integration ecosystem
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    Why Choose Salesforce CRM

    #1 CRM for 12 consecutive years—20.7% market share, 150K+ customers, 90% of Fortune 500.

    Best For
    Mid-Market & Enterprise
    Broker
    3PL
    Manufacturers and Shippers

    Salesforce CRM Features (6)

    Sales Cloud - Complete sales automation platform
    Einstein AI - Predictive insights and automation
    Lightning Platform - Custom app development
    AppExchange - Thousands of integrations
    Revenue Intelligence - AI-powered forecasting
    Mobile CRM - Salesforce anywhere on any device

    Salesforce CRM Integrations (7)

    Slack
    MuleSoft
    Tableau
    DocuSign
    Marketo
    Snowflake
    AWS

    Company Background

    Company Details
    Founded:1999
    Location:San Francisco, CA
    Employees:50001-100000
    Company History
    1999 Founded in San Francisco
    2004 IPO on NYSE (CRM)
    2024 $35B+ revenue
    Funding History
    $250B+ market cap
    Public company (NYSE: CRM)
    Investors: Public shareholders

    Source: Company website, SEC filings

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is Salesforce CRM?

    Salesforce CRM is a Sales Tools / CRM solution from Salesforce listed on the SupplyWolf supply chain software marketplace. The #1 CRM platform with 20.7% market share and 150K+ customers worldwide. The company behind Salesforce CRM is founded in 1999, headquartered in San Francisco, CA, and with a team size of 50001-100000.

    Frequently asked questions

    Salesforce CRM is a Sales Tools / CRM solution. The #1 CRM platform with 20.7% market share and 150K+ customers worldwide.

    According to the vendor, Salesforce CRM is positioned for teams such as Enterprise brokers requiring customization, Large 3PLs with complex sales processes, and Shippers needing extensive integration ecosystem, primarily mid-market companies and enterprise teams.

    Salesforce CRM lists integrations with Slack, MuleSoft, Tableau, DocuSign, Marketo, Snowflake, and AWS. Confirm any specific integration with the vendor as part of your evaluation.

    Salesforce CRM does not publish standard pricing. Contact the vendor through SupplyWolf to request a custom quote based on your team size, modules, and integrations.

    Salesforce is headquartered in San Francisco, CA, founded in 1999, and with a team of 50001-100000 people.

    Salesforce reports total funding of $250B+ market cap, Public company (NYSE: CRM), and backed by Public shareholders.