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    Oracle Field Service Cloud logo

    Oracle Field Service Cloud

    Improve first-time fix rates with embedded AI at no extra cost.

    Founded 1977
    Austin, TX
    10000+
    www.oracle.com/cx/service/field-service-management/
    Size:
    Mid-Market & Enterprise
    |
    Best For:
    Manufacturers and Shippers
    Private Fleets
    3PL

    Platform Overview

    Oracle Field Service Cloud is enterprise FSM with time-based, self-learning predictive AI that automatically schedules and optimizes field operations. Features include Automated Service Agent, LLM-powered knowledge search, Where's My Technician real-time tracking, and seamless Oracle CX/ERP integration. AI capabilities embedded at no extra cost. Supports 17+ languages with offline mobile functionality.

    Core Strengths
    • Self-learning predictive AI included at no extra cost
    • Seamless Oracle CX and ERP integration
    • 17+ language support with offline mobile
    Best Suited For
    • Enterprise utilities and telecom
    • Manufacturing field service
    • Large-scale service operations
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    Why Choose Oracle Field Service Cloud

    Improve first-time fix rates with embedded AI at no extra cost.

    Best For
    Mid-Market & Enterprise
    Manufacturers and Shippers
    Private Fleets
    3PL

    Oracle Field Service Cloud Features (10)

    Predictive AI Scheduling
    Automated Service Agent
    Knowledge Search AI
    Where My Technician
    Route Optimization
    Offline Mobile App
    Inventory Management
    SLA Management
    Contractor Management
    Real-Time Analytics

    Oracle Field Service Cloud Integrations (10)

    Oracle CX Cloud
    Oracle ERP
    Oracle Integration Cloud
    REST APIs
    SAP
    Salesforce
    ServiceNow
    Mobile Platforms
    GPS Systems
    Third-Party ERP

    Company Background

    Company Details
    Founded:1977
    Location:Austin, TX
    Employees:10000+
    Company History
    1977 Oracle founded
    2014 Acquired TOA Technologies
    2023 Enhanced Field Service Cloud AI

    Source: Verified from oracle.com December 2025

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is Oracle Field Service Cloud?

    Oracle Field Service Cloud is a Field Services Management (FSM) solution listed on the SupplyWolf supply chain software marketplace. Predictive AI scheduling with self-learning optimization engine for field services The company behind Oracle Field Service Cloud is founded in 1977, headquartered in Austin, TX, and with a team size of 10000+.

    Frequently asked questions

    Oracle Field Service Cloud is a Field Services Management (FSM) solution. Predictive AI scheduling with self-learning optimization engine for field services

    According to the vendor, Oracle Field Service Cloud is positioned for teams such as Enterprise utilities and telecom, Manufacturing field service, and Large-scale service operations, primarily mid-market companies and enterprise teams.

    Oracle Field Service Cloud lists integrations with Oracle CX Cloud, Oracle ERP, Oracle Integration Cloud, REST APIs, SAP, Salesforce, ServiceNow, and Mobile Platforms and 2 more. Confirm any specific integration with the vendor as part of your evaluation.

    Oracle Field Service Cloud pricing as listed by the vendor: $100/user/mo Professional | Enterprise contact sales | $5/activity Contingent. Request a custom quote for your specific use case.

    Oracle Field Service Cloud is headquartered in Austin, TX, founded in 1977, and with a team of 10000+ people.