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    Loop Returns

    Returns management—22M+ returns, 4,000+ Shopify brands, up to 80% revenue retained.

    Founded 2017
    Columbus, OH
    201-500
    www.loopreturns.com
    Size:
    SMB, Mid-Market, Enterprise
    |
    Best For:
    Retailer / eCommerce
    Manufacturers and Shippers

    Platform Overview

    Loop Returns is a Shopify Premier Technology Partner (one of 23 globally) specializing in returns and exchanges automation. Following Affirm's sunset of Returnly in October 2023, Loop became the preferred migration partner for Returnly's 1,500+ merchants, expanding Loop's merchant base to 5,000+ brands. Features include instant exchanges, Shop Now or Later flexible credit, branded return portals, returnless refunds, dynamic routing, and Loop Insights analytics. The platform processes 22M+ returns annually with up to 80% revenue retention through exchanges and store credit.

    Core Strengths
    • 22M+ returns processed for 5,000+ brands including 1,500+ Returnly migration merchants
    • Shopify Premier Partner (1 of 23 globally)
    • Up to 80% revenue retention via exchanges and store credit
    • 120+ native integrations with carriers, 3PLs, and ecommerce tools
    • Inherited and improved on Returnly's pioneering instant credit model
    Best Suited For
    • Shopify merchants
    • D2C ecommerce brands
    • High-volume apparel retailers
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    Why Choose Loop Returns

    Returns management—22M+ returns, 4,000+ Shopify brands, up to 80% revenue retained.

    Best For
    SMB, Mid-Market, Enterprise
    Retailer / eCommerce
    Manufacturers and Shippers

    Loop Returns Features (8)

    Instant Exchanges
    Shop Now or Later
    Branded Portal
    Returnless Refunds
    Dynamic Routing
    Loop Insights
    Product Recommendations
    Omnichannel POS

    Loop Returns Integrations (10)

    Shopify
    Klaviyo
    Gorgias
    Attentive
    ShipHero
    EasyPost
    Shopify Flow
    Ryder
    Brightpearl
    Happy Returns

    Company Background

    Company Details
    Founded:2017
    Location:Columbus, OH
    Employees:201-500
    Company History
    2017 Loop Returns founded
    2022 Raised $65M Series B
    2023 Expanded exchange platform

    Source: Verified from loopreturns.com December 2025

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is Loop Returns?

    Loop Returns is a Returns Management and Reverse Logistics solution listed on the SupplyWolf supply chain software marketplace. Shopify Premier Partner processing 22M+ returns for 4,000+ brands. The company behind Loop Returns is founded in 2017, headquartered in Columbus, OH, and with a team size of 201-500.

    Frequently asked questions

    Loop Returns is a Returns Management and Reverse Logistics solution. Shopify Premier Partner processing 22M+ returns for 4,000+ brands.

    According to the vendor, Loop Returns is positioned for teams such as Shopify merchants, D2C ecommerce brands, and High-volume apparel retailers, primarily small and mid-sized businesses, mid-market companies, and enterprise teams.

    Loop Returns lists integrations with Shopify, Klaviyo, Gorgias, Attentive, ShipHero, EasyPost, Shopify Flow, and Ryder and 2 more. Confirm any specific integration with the vendor as part of your evaluation.

    Loop Returns pricing as listed by the vendor: Starter $29/mo | Essential | Growth | Enterprise. Request a custom quote for your specific use case.

    Loop Returns is headquartered in Columbus, OH, founded in 2017, and with a team of 201-500 people.