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    Loop Returns

    Returns management—22M+ returns, 4,000+ Shopify brands, up to 80% revenue retained.

    Founded 2017
    Columbus, OH
    201-500
    www.loopreturns.com
    Size:
    SMB, Mid-Market, Enterprise
    |
    Best For:
    Retailer / eCommerce
    Manufacturers and Shippers

    Platform Overview

    Loop Returns is a Shopify Premier Technology Partner (one of 23 globally) specializing in returns and exchanges automation. Following Affirm's sunset of Returnly in October 2023, Loop became the preferred migration partner for Returnly's 1,500+ merchants, expanding Loop's merchant base to 5,000+ brands. Features include instant exchanges, Shop Now or Later flexible credit, branded return portals, returnless refunds, dynamic routing, and Loop Insights analytics. The platform processes 22M+ returns annually with up to 80% revenue retention through exchanges and store credit.

    Core Strengths
    • 22M+ returns processed for 5,000+ brands including 1,500+ Returnly migration merchants
    • Shopify Premier Partner (1 of 23 globally)
    • Up to 80% revenue retention via exchanges and store credit
    • 120+ native integrations with carriers, 3PLs, and ecommerce tools
    • Inherited and improved on Returnly's pioneering instant credit model
    Best Suited For
    • Shopify merchants
    • D2C ecommerce brands
    • High-volume apparel retailers
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    Why Choose Loop Returns

    Returns management—22M+ returns, 4,000+ Shopify brands, up to 80% revenue retained.

    Best For
    SMB, Mid-Market, Enterprise
    Retailer / eCommerce
    Manufacturers and Shippers

    Loop Returns Features (8)

    Instant Exchanges
    Shop Now or Later
    Branded Portal
    Returnless Refunds
    Dynamic Routing
    Loop Insights
    Product Recommendations
    Omnichannel POS

    Loop Returns Integrations (10)

    Shopify
    Klaviyo
    Gorgias
    Attentive
    ShipHero
    EasyPost
    Shopify Flow
    Ryder
    Brightpearl
    Happy Returns

    Company Background

    Company Details
    Founded:2017
    Location:Columbus, OH
    Employees:201-500
    Company History
    2017 Loop Returns founded
    2022 Raised $65M Series B
    2023 Expanded exchange platform

    Source: Verified from loopreturns.com December 2025

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