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    Hubtek TABi Virtual Assistant

    Bilingual virtual assistants for freight broker back-office operations.

    Founded 2016
    Medellin, Colombia
    201-500
    www.hubtek.com
    Size:
    SMB & Mid-Market
    |
    Best For:
    Broker
    3PL

    Platform Overview

    Hubtek TABi provides bilingual virtual assistants and AI-powered back-office automation for freight brokers and 3PLs. Virtual assistant teams handle carrier sourcing, tracking check calls, data entry, customer communication, and documentation processing with 24/7 coverage. The TABi AI copilot automates repetitive TMS tasks including load posting, carrier matching, and status updates. Services scale up and down based on business volume, giving brokerages enterprise-level operational capacity without the overhead of full-time hires.

    Core Strengths
    • Bilingual virtual assistant team (English/Spanish)
    • Freight broker workflow specialization
    • 24/7 coverage with Colombia-based operations
    Best Suited For
    • Freight brokers needing after-hours coverage
    • Brokerages scaling without adding headcount
    • Companies wanting bilingual customer support
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    Why Choose Hubtek TABi Virtual Assistant

    Bilingual virtual assistants for freight broker back-office operations.

    Best For
    SMB & Mid-Market
    Broker
    3PL

    Hubtek TABi Virtual Assistant Features (8)

    Virtual Assistants - Trained freight operations staff
    Carrier Sourcing - Load posting and negotiation
    Track and Trace - Shipment check calls
    Document Processing - POD and invoice handling
    Customer Communication - Shipper and carrier calls
    TMS Data Entry - Load building and updates
    24/7 Coverage - Round-the-clock operations
    Bilingual Support - English and Spanish

    Hubtek TABi Virtual Assistant Integrations (4)

    TMS
    ERP Systems
    Accounting Software
    Document Management

    Company Background

    Company Details
    Founded:2016
    Location:Medellin, Colombia
    Employees:201-500
    Company History
    Founded 2015 Founded in Colombia for logistics BPO services
    2020 Launched TABi virtual assistant for freight brokers
    2023 Expanded AI-powered automation capabilities
    2024 Supporting 500+ freight brokers with back-office automation
    Funding History
    Private
    Nearshore logistics outsourcing provider
    Investors: Private ownership

    Source: hubtek.com. Data verified December 2025.

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