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    Happy Returns

    Box-free returns—UPS acquired $455M, 8,000 Return Bar locations, 800+ retailers.

    Founded 2015
    Public
    Santa Monica, CA
    201-500
    happyreturns.com
    Size:
    Mid-Market & Enterprise
    |
    Best For:
    Retailer / eCommerce
    3PL
    Manufacturers and Shippers

    Platform Overview

    Happy Returns is a UPS-owned reverse logistics platform enabling box-free, label-free returns at 8,000+ Return Bar locations including UPS Stores, Ulta, and Staples. Features include patent-pending item scanning for fraud prevention, BORIS cross-brand returns, and regional hub consolidation with Geek+ robotics for 34% faster restocking. Serves nearly 1,000 brands including Shein, Ulta Beauty, and Gymshark.

    Core Strengths
    • UPS acquired for $455M October 2023
    • 8,000 Return Bar locations at UPS Store, Ulta, Staples, Petco
    • 800+ participating retailers including Levi's, Revolve, Everlane
    • Patent-pending scanning for instant fraud prevention verification
    Best Suited For
    • D2C ecommerce brands
    • Apparel and fashion retailers
    • Brands without physical stores
    Visit Website

    Why Choose Happy Returns

    Box-free returns—UPS acquired $455M, 8,000 Return Bar locations, 800+ retailers.

    Best For
    Mid-Market & Enterprise
    Retailer / eCommerce
    3PL
    Manufacturers and Shippers

    Happy Returns Features (8)

    Verified
    Box-Free Returns
    Return Bar Network
    BORIS Cross-Brand
    QR Code Returns
    Item Verification
    Regional Hub Processing
    Real-Time Tracking
    Fraud Prevention

    Happy Returns Integrations (7)

    Verified
    UPS
    Shopify
    Loop Returns
    Two Boxes
    POS Systems
    EasyPost
    3PL Partners

    Company Background

    Company Details
    Founded:2015
    Location:Santa Monica, CA
    Employees:201-500
    Company History
    2015 Happy Returns founded in Santa Monica
    2021 Acquired by PayPal
    2023 Expanded to 5,000+ drop-off locations

    Source: Verified from happyreturns.com and ups.com December 2025

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