AI-powered CRM with Freddy AI assistant and built-in phone for SMB teams.
Freshsales by Freshworks is an AI-powered CRM for SMB to mid-market brokers, carriers, and 3PLs. Freddy AI scores leads, suggests next best actions, and predicts deal outcomes. Built-in features include phone with call recording, email tracking, appointment scheduling, and territory management. The platform offers a free tier for small teams and scales to full enterprise capability with workflow automation, CPQ, and advanced analytics.
These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.
Ask the provider to confirm the supported connection and implementation requirements for your systems.