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    Freshsales

    AI-powered CRM with Freddy AI assistant and built-in phone for intelligent sales automation.

    Founded 2016
    San Mateo, CA
    1001-5000
    www.freshworks.com/crm/sales
    Size:
    SMB & Mid-Market
    |
    Best For:
    Broker
    Carrier
    3PL
    Freight Forwarder

    Platform Overview

    Freshsales by Freshworks is an AI-powered CRM for SMB to mid-market brokers, carriers, and 3PLs. Freddy AI scores leads, suggests next best actions, and predicts deal outcomes. Built-in features include phone with call recording, email tracking, appointment scheduling, and territory management. The platform offers a free tier for small teams and scales to full enterprise capability with workflow automation, CPQ, and advanced analytics.

    Core Strengths
    • Freddy AI for lead scoring and insights
    • Built-in phone with call recording
    • Email automation with tracking and sequences
    Best Suited For
    • SMB to mid-size brokers seeking AI assistance
    • Carriers wanting affordable AI-powered CRM
    • 3PLs needing integrated phone and email
    Visit Website

    Why Choose Freshsales

    AI-powered CRM with Freddy AI assistant and built-in phone for intelligent sales automation.

    Best For
    SMB & Mid-Market
    Broker
    Carrier
    3PL

    Freshsales Features (6)

    Freddy AI - Lead scoring and deal insights
    Built-in Phone - Native calling with recording
    Email Tracking - Open and click notifications
    Sales Sequences - Automated multi-touch outreach
    Territory Management - Geographic sales planning
    Mobile CRM - Full-featured mobile app

    Freshsales Integrations (6)

    Freshdesk
    Slack
    Zapier
    Gmail
    Office 365
    Segment

    Company Background

    Company Details
    Founded:2016
    Location:San Mateo, CA
    Employees:1001-5000
    Company History
    2010 Freshworks founded in Chennai
    2021 IPO on NASDAQ (FRSH)
    Funding History
    $2B+ market cap
    Public company (NASDAQ: FRSH)
    Investors: Public shareholders

    Source: Company website, SEC filings

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is Freshsales?

    Freshsales is a Sales Tools / CRM solution listed on the SupplyWolf supply chain software marketplace. AI-powered CRM with Freddy AI assistant and built-in phone for SMB teams. The company behind Freshsales is founded in 2016, headquartered in San Mateo, CA, and with a team size of 1001-5000.

    Frequently asked questions

    Freshsales is a Sales Tools / CRM solution. AI-powered CRM with Freddy AI assistant and built-in phone for SMB teams.

    According to the vendor, Freshsales is positioned for teams such as SMB to mid-size brokers seeking AI assistance, Carriers wanting affordable AI-powered CRM, and 3PLs needing integrated phone and email, primarily small and mid-sized businesses and mid-market companies.

    Freshsales lists integrations with Freshdesk, Slack, Zapier, Gmail, Office 365, and Segment. Confirm any specific integration with the vendor as part of your evaluation.

    Freshsales pricing as listed by the vendor: Per-user | Free tier available. Request a custom quote for your specific use case.

    Freshsales is headquartered in San Mateo, CA, founded in 2016, and with a team of 1001-5000 people.

    Freshsales reports total funding of $2B+ market cap, Public company (NASDAQ: FRSH), and backed by Public shareholders.