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    Freshsales

    AI-powered CRM with Freddy AI assistant and built-in phone for intelligent sales automation.

    Founded 2016
    Public
    San Mateo, CA
    1001-5000
    www.freshworks.com/crm/sales
    Size:
    SMB & Mid-Market
    |
    Best For:
    Broker
    Carrier
    3PL
    Freight Forwarder

    Platform Overview

    Freshsales by Freshworks provides AI-powered CRM for SMB to mid brokers, carriers, and 3PLs. It offers Freddy AI, built-in phone, and email automation.

    Core Strengths
    • Freddy AI for lead scoring and insights
    • Built-in phone with call recording
    • Email automation with tracking and sequences
    Best Suited For
    • SMB to mid-size brokers seeking AI assistance
    • Carriers wanting affordable AI-powered CRM
    • 3PLs needing integrated phone and email
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    Why Choose Freshsales

    AI-powered CRM with Freddy AI assistant and built-in phone for intelligent sales automation.

    Best For
    SMB & Mid-Market
    Broker
    Carrier
    3PL

    Freshsales Features (6)

    Verified
    Freddy AI - Lead scoring and deal insights
    Built-in Phone - Native calling with recording
    Email Tracking - Open and click notifications
    Sales Sequences - Automated multi-touch outreach
    Territory Management - Geographic sales planning
    Mobile CRM - Full-featured mobile app

    Freshsales Integrations (6)

    Unverified
    Freshdesk
    Slack
    Zapier
    Gmail
    Office 365
    Segment

    Company Background

    Company Details
    Founded:2016
    Location:San Mateo, CA
    Employees:1001-5000
    Company History
    2010 Freshworks founded in Chennai
    2021 IPO on NASDAQ (FRSH)
    Funding History
    $2B+ market cap
    Public company (NASDAQ: FRSH)
    Investors: Public shareholders

    Source: Company website, SEC filings

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