Decisiv SRM

Service platform connecting 74,000+ fleets to 5,000+ service locations.

About Decisiv SRM

Decisiv SRM is a cloud-based Service Relationship Management platform connecting fleets, dealerships, OEMs, and service providers. Over 5,000 service locations and 74,000+ fleets manage 4+ million service events annually with real-time case tracking and 25% downtime reduction.

Listed capabilities

  • Service Case Management
  • Electronic Estimates
  • Real-time Status Updates
  • VMRS Coding
  • Fleet Scorecard
  • Telematics Integration
  • Mobile Technician Access
  • Customer Portal
  • Downtime Analytics
  • Contract Maintenance

These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.

Listed integrations

  • Volvo ASIST
  • Kenworth TruckTech+
  • Peterbilt SmartLINQ
  • Procede Excede DMS
  • Diesel Laptops
  • Cummins Guidanz
  • Truckmore
  • Lincoln Alemite
  • Hino INSIGHT
  • Wabash

Ask the provider to confirm the supported connection and implementation requirements for your systems.

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