Decisiv SRM
SRM ecosystem—33M+ service events managed, 33% faster return-to-service, $12.3B fleet value.
Platform Overview
Decisiv SRM is a cloud-based Service Relationship Management platform connecting fleets, dealerships, OEMs, and service providers. Over 5,000 service locations and 74,000+ fleets manage 4+ million service events annually with real-time case tracking and 25% downtime reduction.
Core Strengths
- 74,000+ fleets and 7M+ assets connected to 5,000+ service locations
- 33M+ service events managed with 300,000+ monthly transactions
- 33% overall improvement in return-to-service time
- 60% of North American commercial vehicles on platform
Best Suited For
- Commercial trucking fleets
- Truck dealerships and service centers
- OEM service networks
- Multi-location service operations
Why Choose Decisiv SRM
SRM ecosystem—33M+ service events managed, 33% faster return-to-service, $12.3B fleet value.
Decisiv SRM Features (10)
VerifiedDecisiv SRM Integrations (10)
VerifiedCompany Background
Company Details
Company History
Source: Verified from decisiv.com December 2025
Customer Testimonials
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Product Demo & Videos
Full Product Demo
15 minutes
Watch a complete walkthrough of Decisiv SRM's platform
Feature Highlights
8 minutes
Quick overview of key capabilities
Customer Success: Pluralsight
5 minutes
See how Pluralsight improved efficiency by 35%
Implementation Overview
10 minutes
Learn about the onboarding process and timeline
Pricing Information
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Company Background
Company History
Source: Verified from decisiv.com December 2025