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    Decisiv SRM

    SRM ecosystem—33M+ service events managed, 33% faster return-to-service, $12.3B fleet value.

    Founded 2003
    Glen Allen, VA
    51-200
    www.decisiv.com
    Size:
    SMB & Mid-Market
    |
    Best For:
    Carrier
    3PL
    Private Fleets
    Retailer / eCommerce

    Platform Overview

    Decisiv SRM is a cloud-based Service Relationship Management platform connecting fleets, dealerships, OEMs, and service providers. Over 5,000 service locations and 74,000+ fleets manage 4+ million service events annually with real-time case tracking and 25% downtime reduction.

    Core Strengths
    • 74,000+ fleets and 7M+ assets connected to 5,000+ service locations
    • 33M+ service events managed with 300,000+ monthly transactions
    • 33% overall improvement in return-to-service time
    • 60% of North American commercial vehicles on platform
    Best Suited For
    • Commercial trucking fleets
    • Truck dealerships and service centers
    • OEM service networks
    • Multi-location service operations
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    Why Choose Decisiv SRM

    SRM ecosystem—33M+ service events managed, 33% faster return-to-service, $12.3B fleet value.

    Best For
    SMB & Mid-Market
    Carrier
    3PL
    Private Fleets

    Decisiv SRM Features (10)

    Service Case Management
    Electronic Estimates
    Real-time Status Updates
    VMRS Coding
    Fleet Scorecard
    Telematics Integration
    Mobile Technician Access
    Customer Portal
    Downtime Analytics
    Contract Maintenance

    Decisiv SRM Integrations (10)

    Volvo ASIST
    Kenworth TruckTech+
    Peterbilt SmartLINQ
    Procede Excede DMS
    Diesel Laptops
    Cummins Guidanz
    Truckmore
    Lincoln Alemite
    Hino INSIGHT
    Wabash

    Company Background

    Company Details
    Founded:2003
    Location:Glen Allen, VA
    Employees:51-200
    Company History
    2001 Decisiv founded
    2018 Raised growth funding
    2021 Acquired by Roper Technologies

    Source: Verified from decisiv.com December 2025

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is Decisiv SRM?

    Decisiv SRM is a Maintenance solution from Decisiv listed on the SupplyWolf supply chain software marketplace. Service platform connecting 74,000+ fleets to 5,000+ service locations. The company behind Decisiv SRM is founded in 2003, headquartered in Glen Allen, VA, and with a team size of 51-200.

    Frequently asked questions

    Decisiv SRM is a Maintenance solution. Service platform connecting 74,000+ fleets to 5,000+ service locations.

    According to the vendor, Decisiv SRM is positioned for teams such as Commercial trucking fleets, Truck dealerships and service centers, OEM service networks, and Multi-location service operations, primarily small and mid-sized businesses and mid-market companies.

    Decisiv SRM lists integrations with Volvo ASIST, Kenworth TruckTech+, Peterbilt SmartLINQ, Procede Excede DMS, Diesel Laptops, Cummins Guidanz, Truckmore, and Lincoln Alemite and 2 more. Confirm any specific integration with the vendor as part of your evaluation.

    Decisiv SRM does not publish standard pricing. Contact the vendor through SupplyWolf to request a custom quote based on your team size, modules, and integrations.

    Decisiv is headquartered in Glen Allen, VA, founded in 2003, and with a team of 51-200 people.