Cloud-based courier and last-mile TMS for dispatch, routing, tracking, proof of delivery and customer billing.
About CXT Software
CXT Software provides cloud-based courier, last-mile and on-demand shipment-management software for courier and delivery operations. Its documented workflows include order and client-portal management, dispatch, route planning, driver applications, shipment tracking, barcode scanning, photo and signature proof of delivery, chain-of-custody records, customer invoicing and operational reporting. CXT also describes distribution-delivery workflows and multi-brand operations.
CXT's public pricing page lists a $600-per-month starting price and Professional and Enterprise plans. Its FAQ describes monthly subscriptions without a long-term commitment, cancellation on 30 days' notice, and no free trial. The page calls advanced optimization for Autonomous Dispatch an optional per-driver service. Confirm the price for the selected tier, implementation, module entitlements, cancellation terms and add-on charges in a current written quote.
CXT describes Autonomous Dispatch as an optional AI-assisted service for assigning new on-demand shipments; dispatchers can choose manual assignment, assisted recommendations or full automation. CXT's 2023 announcement identifies a Beans.ai integration. These vendor descriptions do not establish the feature's inclusion in every plan, model performance, or results in a specific operation.
CXT reports SOC 2 compliance and markets healthcare workflows as HIPAA-aligned. The listing's SOC 2 wording should not call an attestation a certification: request the current report, audit period, scope, covered system/entity and any exceptions. HIPAA responsibilities, including a business-associate agreement when applicable, depend on the parties, data flow and deployment. Neither statement by itself proves that a particular buyer deployment is compliant.
In February 2025, Ionic Partners announced that it acquired CXT Software. On November 5, 2025, Ionic announced that it acquired e-Courier and was bringing that business together with CXT under one organization. This corporate history does not establish that all legacy CXT and e-Courier products, editions or features have been combined.
Listed capabilities
Optional per-driver AI-assisted and autonomous assignment for new on-demand shipments; manual, assisted and full-automation modes
Route and itinerary optimization; basic and advanced options, plan entitlement to confirm
Driver mobile app for courier operations
Photo and signature proof of delivery
Barcode and parcel scanning
Client portal for order entry, shipment tracking, history and payment functions
Shipment and driver visibility described by CXT as real time; source and refresh cadence not published
Parcel chain-of-custody documentation and tracking
Temperature-sensitive shipment handling and refrigeration tags; sensor/telemetry coverage not established
Customer invoicing and accounting workflows; not verified as complete automated order-to-cash
Advanced Analytics Dashboard and configurable operational reporting; CXT announced availability to CXT customers in May 2026, package scope to confirm
These are catalog-listed capabilities. Confirm current availability and any plan or setup requirements directly with the provider.
Listed integrations
API connectivity (endpoints, package and implementation scope to confirm)
EDI and proprietary B2B connectivity (partner, message set and setup to confirm)
QuickBooks Online (edition, direction and setup to confirm)
QuickBooks Desktop (edition, direction and setup to confirm)
Sage / Peachtree accounting software (edition and data flow to confirm)
Microsoft Dynamics (edition and data flow to confirm)
Transportation Management Systems capabilities to compare with your workflows.
Planning and multimodal execution
How CXT plans and dispatches courier and last-mile work.
Route planning and optimization
(native):
CXT documents route optimization and route management for courier and delivery operations.
Condition: The reviewed materials do not specify solver constraints, optimization objectives, supported modes beyond delivery operations, or planning limits.
Broad multimodal freight planning
(not verified):
The reviewed CXT materials do not provide enough detail to verify a broad ocean, air, rail, or long-haul multimodal planning workflow; this is not a conclusion that the product lacks one.
Questions to test in a demo
Plan a day of delivery work with time windows, vehicle restrictions, service times, and re-optimization after a late order.
Show which courier, parcel, truckload, or other modes are supported in the purchased edition and how cross-mode planning works.
Carrier, rate, and tender management
How delivery work is assigned and communicated to drivers or connected carriers.
Driver and route dispatch
(native):
CXT documents dispatch operations for drivers and routes through its operations application.
Condition: The public materials do not define tender sequencing, acceptance windows, carrier scorecards, or fallback rules.
Contract-rate and carrier tender management
(not verified):
The reviewed materials do not provide enough detail to verify contract-rate management, procurement, or carrier tender fallback; this is not a conclusion that the product lacks these functions.
Questions to test in a demo
Assign work to drivers and connected carriers, then demonstrate rejection, reassignment, and a complete dispatch event history.
Show how customer, carrier, driver, accessorial, and rate data are configured and versioned.
Shipment visibility and exception handling
How operators monitor delivery progress and respond to exceptions.
GPS and map-based operational visibility
(native):
CXT documents near-real-time GPS and map-based visibility into orders, routes, and drivers.
Condition: The public page does not specify location-source coverage, refresh intervals, ETA accuracy, or behavior when a device loses signal.
Delivery exception workflow
(not verified):
The reviewed materials do not provide enough detail to verify configurable exception ownership, escalation, or remediation workflows; this is not a conclusion that the product lacks them.
Questions to test in a demo
Trace a delivery from dispatch through completion and show source timestamps, GPS freshness, ETA changes, and signal gaps.
Create a failed delivery or late stop and show alerting, assignment, customer communication, and resolution history.
Freight audit and order-to-cash
How delivery records connect to billing and financial processing.
Delivery and order documentation
(native):
CXT documents shipment-management workflows and delivery tracking for its courier and last-mile scope.
Condition: The reviewed public materials do not specify invoice matching, accessorial audit, payment, collections, or accounting controls.
Freight audit and complete order-to-cash
(not verified):
The reviewed sources do not provide enough detail to verify freight invoice audit, receivables, collections, or cash application; this is not a conclusion that the product lacks those capabilities.
Questions to test in a demo
Show how a completed delivery produces billing-ready records, proof of delivery, adjustments, and an accounting export.
Demonstrate invoice matching, accessorial disputes, customer billing, collections, and carrier settlement if included in the edition.
Configuration and connectivity
How CXT exchanges data with business systems and connected logistics participants.
API and EDI connectivity
(native):
CXT documents an open API with EDI and proprietary B2B connectivity methods.
Condition: The public page does not provide a complete endpoint catalog, authentication model, limits, retry behavior, or implementation timeline.
Prebuilt and custom application integrations
(partner):
CXT documents hundreds of pre-built integrations and engineering services for custom application connections.
Condition: Connector availability, directionality, partner fees, data ownership, and custom-project scope depend on the selected integration.