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    AfterShip Returns

    Save 8+ hours weekly with automated returns and exchange-first recovery.

    Founded 2012
    Hong Kong
    300+
    www.aftership.com
    Size:
    Startup, SMB, Mid-Market
    |
    Best For:
    Retailer / eCommerce

    Platform Overview

    AfterShip Returns is a returns management platform designed for Shopify and e-commerce stores. The self-service branded portal enables customers to initiate returns without email exchanges. Automation features include auto-approval rules, auto-refund, auto-restocking, and prepaid label generation for 17+ carriers. Exchange automation and store credit options help retain revenue, with users reporting $125K+ savings in 90 days. The centralized dashboard tracks all return requests while integrations connect to Gorgias, Klaviyo, and 3PLs like ShipBob. Free tier available with paid plans from $23/month.

    Core Strengths
    • Self-service portal eliminates email exchanges
    • Exchange-first approach retains revenue
    • 17+ carrier integrations for prepaid labels
    • Save 8+ hours weekly on returns processing
    Best Suited For
    • Shopify and Shopify Plus stores
    • DTC brands automating returns
    • E-commerce businesses retaining revenue via exchanges
    • SMBs needing affordable returns solution
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    Why Choose AfterShip Returns

    Save 8+ hours weekly with automated returns and exchange-first recovery.

    Best For
    Startup, SMB, Mid-Market
    Retailer / eCommerce

    AfterShip Returns Features (10)

    Self-service branded returns portal
    Auto-approval workflow rules
    Auto-refund and restocking
    Prepaid labels (17+ carriers)
    Exchange automation
    Store credit incentives
    Partial returns for bundles
    Green returns option
    Multi-language support
    Returns API (Enterprise)

    AfterShip Returns Integrations (18)

    Shopify
    BigCommerce
    WooCommerce
    Magento
    Salesforce Commerce Cloud
    Squarespace
    Shoplazza
    Gorgias
    Klaviyo
    Attentive
    Amazon MCF
    ShipBob
    Rise.ai
    Easyship
    UPS
    USPS
    DHL
    FedEx

    Company Background

    Company Details
    Founded:2012
    Location:Hong Kong
    Employees:300+
    Company History
    2012 AfterShip founded in Hong Kong
    2021 Launched Returns Center
    2024 E-commerce returns and tracking platform

    Source: aftership.com

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