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    Zoho CRM

    Affordable CRM with AI assistant Zia and extensive customization at competitive pricing.

    Founded 1996
    Chennai, India
    10001+
    www.zoho.com/crm
    Size:
    Startup, SMB, Mid-Market
    |
    Best For:
    Broker
    Carrier
    Freight Forwarder

    Platform Overview

    Zoho CRM offers a comprehensive sales management platform for SMB to mid-market logistics companies. It features AI assistant Zia for lead scoring and deal predictions, multi-channel communication tracking (email, phone, social, chat), workflow automation with blueprint process management, and customizable dashboards. The platform integrates with 500+ third-party apps and Zoho's own 45+ business applications. Free tier supports up to 3 users with paid plans offering advanced analytics and territory management.

    Core Strengths
    • Zia AI assistant for sales predictions
    • Extensive customization at affordable pricing
    • Part of comprehensive Zoho One ecosystem
    Best Suited For
    • Cost-conscious SMB brokers and carriers
    • Distributors wanting affordable AI features
    • Organizations preferring Zoho ecosystem
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    Why Choose Zoho CRM

    Affordable CRM with AI assistant Zia and extensive customization at competitive pricing.

    Best For
    Startup, SMB, Mid-Market
    Broker
    Carrier
    Freight Forwarder

    Zoho CRM Features (6)

    Sales Automation - Workflow and process automation
    Zia AI - Intelligent sales assistant
    Multichannel - Email, phone, social, chat
    Analytics - Custom reports and dashboards
    Blueprint - Guided sales processes
    Mobile CRM - Offline-capable mobile app

    Zoho CRM Integrations (6)

    Zoho Suite
    Google Workspace
    Microsoft 365
    Slack
    Mailchimp
    Shopify

    Company Background

    Company Details
    Founded:1996
    Location:Chennai, India
    Employees:10001+
    Company History
    1996 Founded in Chennai as AdventNet
    2009 Rebranded to Zoho
    2024 100M+ users across Zoho apps
    Funding History
    Private
    Bootstrapped and profitable since founding
    Investors: None - fully bootstrapped

    Source: Company website

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is Zoho CRM?

    Zoho CRM is a Sales Tools / CRM solution from Zoho listed on the SupplyWolf supply chain software marketplace. Full-suite CRM with Zia AI assistant and extensive customization at low cost. The company behind Zoho CRM is founded in 1996, headquartered in Chennai, India, and with a team size of 10001+.

    Frequently asked questions

    Zoho CRM is a Sales Tools / CRM solution. Full-suite CRM with Zia AI assistant and extensive customization at low cost.

    According to the vendor, Zoho CRM is positioned for teams such as Cost-conscious SMB brokers and carriers, Distributors wanting affordable AI features, and Organizations preferring Zoho ecosystem, primarily startups, small and mid-sized businesses, and mid-market companies.

    Zoho CRM lists integrations with Zoho Suite, Google Workspace, Microsoft 365, Slack, Mailchimp, and Shopify. Confirm any specific integration with the vendor as part of your evaluation.

    Zoho CRM does not publish standard pricing. Contact the vendor through SupplyWolf to request a custom quote based on your team size, modules, and integrations.

    Zoho is headquartered in Chennai, India, founded in 1996, and with a team of 10001+ people.

    Zoho reports total funding of Private, Bootstrapped and profitable since founding, and backed by None - fully bootstrapped.