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Pre-Selected Vendors (1)
These vendors will automatically receive your RFP:
ServiceNow Field Service Management
ServiceNow Field Service Management is an AI-driven platform integrated with IT Service Management (ITSM) and Customer Service Management (CSM). The 2024 Washington DC release introduced Now Assist generative AI for recommendations and automation, plus Field Service Marketplace for contractor collaboration. Dispatcher Workspace provides real-time visibility with drag-and-drop assignment and Microsoft Teams integration. The mobile app supports offline work, barcode scanning, and site location maps. Linear asset support enables precise work order locations for telecom and utility infrastructure.
Suggested Vendors (6)
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Motive Field Service
Motive provides field service fleet management with AI dashcams, GPS tracking, and spend management. Features include 360° AI Omnicam with PPE compliance, real-time crew ETAs, and automatic emergency dispatch via RapidSOS partnership with 99% accident recognition. The Driver Hub offers no-code customization for workflows. Fuel card integration saves up to 10% on fuel costs annually.
ServiceTitan Field Ops
ServiceTitan Field Ops delivers enterprise field service scheduling and dispatch for service companies requiring comprehensive job management. The platform handles technician optimization, intelligent scheduling, customer management, and mobile workforce tools, making it a strong fit for home and commercial service providers seeking to modernize their operations.
Samsara Field Service
Samsara provides field service fleet management with AI-powered dash cams (CM31/CM32), GPS tracking with to-the-second accuracy, and mobile workflows for technicians. Features include geofencing with automated alerts, digital forms with e-signatures, and ELD/IFTA compliance. Free hardware included with license, plus 24/7 US-based support and weekly software updates.
Jungleworks
Jungleworks provides a logistics cloud built around Tookan, its flagship delivery management and route optimization platform. Tookan enables businesses to automate dispatch, optimize multi-stop delivery routes, track drivers in real time, and capture proof of delivery — all through an intuitive web dashboard and mobile apps for drivers and managers. With Mappr powering route optimization via Google Cloud Fleet Routing, Tookan reduces mileage and fuel costs while improving on-time delivery rates. The platform supports 150+ marketplace integrations and is trusted by 10,000+ businesses ranging from food delivery startups to regional couriers and field service teams across 180+ countries.
Dynamics 365 Field Service
Microsoft Dynamics 365 Field Service is an enterprise field service management platform with Copilot AI integration across web, mobile, and Microsoft 365 apps. Features include natural language queries, AI work order summaries, resource scheduling optimization, and Remote Assist with 3D spatial annotations. Native integration with Teams and Outlook enables workflow without app switching.
UpKeep
UpKeep is a leading mobile-first Computerized Maintenance Management System (CMMS) and asset management platform designed to help maintenance teams work smarter and faster. Founded in 2017 by Ryan Chan in Los Angeles, UpKeep simplifies the entire maintenance lifecycle — from submitting work orders via QR code scan to scheduling preventive maintenance, tracking asset history, managing parts inventory, and generating compliance-ready reports. Its intuitive mobile app is consistently rated #1 by technicians and managers alike, making it one of the fastest-adopted CMMS platforms on the market. UpKeep serves over 3,000 organizations across manufacturing, facilities management, property management, healthcare, hotels, and utilities.
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