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    Zoho Field Service Management

    Streamline from service request to invoice with native CRM and accounting.

    Founded 1996
    Chennai, India
    10001+
    www.zoho.com/crm
    Size:
    Startup, SMB, Mid-Market
    |
    Best For:
    Private Fleets
    Manufacturers and Shippers
    3PL

    Platform Overview

    Zoho FSM is an end-to-end field service management platform with deep integration into the Zoho ecosystem. Visual scheduling includes Gantt charts, calendar, and map views with drag-and-drop dispatching and live GPS tracking. Field agents can approve or reject assignments from the mobile app, which works offline with photo capture and signature collection. WhatsApp integration enables real-time customer communication. Bidirectional integration with Zoho Books and Zoho Inventory automates invoicing and stock management. Multi-organization support enables managing separate branches from one account.

    Core Strengths
    • Deep Zoho ecosystem integration (CRM, Books, Inventory)
    • WhatsApp real-time customer communication
    • Affordable pricing with free tier
    • Multi-organization branch management
    Best Suited For
    • SMBs on Zoho ecosystem
    • HVAC and cleaning service companies
    • Equipment installation and repair
    • Service businesses needing integrated billing
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    Why Choose Zoho Field Service Management

    Streamline from service request to invoice with native CRM and accounting.

    Best For
    Startup, SMB, Mid-Market
    Private Fleets
    Manufacturers and Shippers
    3PL

    Zoho Field Service Management Features (10)

    Visual scheduling (Gantt/calendar/map)
    Live GPS technician tracking
    WhatsApp integration
    Digital job sheets and checklists
    Field agent appointment confirmation
    Multi-currency invoicing
    Zoho Books bidirectional sync
    Zoho Inventory auto-updates
    Recurring service appointments
    Multi-organization support

    Zoho Field Service Management Integrations (7)

    Zoho CRM
    Zoho Books
    Zoho Invoice
    Zoho Inventory
    Zoho Desk
    Zoho Flow (950+ apps)
    WhatsApp Business

    Company Background

    Company Details
    Founded:1996
    Location:Chennai, India
    Employees:10001+
    Company History
    1996 Zoho founded in India
    2019 Launched Field Service module
    2024 Enterprise software suite with 75M+ users

    Source: zoho.com

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    Company information may be sourced from publicly available materials and vendor-provided data. SupplyWolf does not independently verify all information and makes no representations regarding accuracy.

    What is Zoho Field Service Management?

    Zoho Field Service Management is a Field Services Management (FSM) solution from Zoho listed on the SupplyWolf supply chain software marketplace. End-to-end field service platform with Zoho ecosystem integration. The company behind Zoho Field Service Management is founded in 1996, headquartered in Chennai, India, and with a team size of 10001+.

    Frequently asked questions

    Zoho Field Service Management is a Field Services Management (FSM) solution. End-to-end field service platform with Zoho ecosystem integration.

    According to the vendor, Zoho Field Service Management is positioned for teams such as SMBs on Zoho ecosystem, HVAC and cleaning service companies, Equipment installation and repair, and Service businesses needing integrated billing, primarily startups, small and mid-sized businesses, and mid-market companies.

    Zoho Field Service Management lists integrations with Zoho CRM, Zoho Books, Zoho Invoice, Zoho Inventory, Zoho Desk, Zoho Flow (950+ apps), and WhatsApp Business. Confirm any specific integration with the vendor as part of your evaluation.

    Zoho Field Service Management pricing as listed by the vendor: Free tier available; paid plans from $25/user/month. Request a custom quote for your specific use case.

    Zoho is headquartered in Chennai, India, founded in 1996, and with a team of 10001+ people.