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    Optoro

    Maximize recovery value with AI routing to optimal resale channels.

    Founded 2010
    Public
    Washington, DC
    201-500
    www.optoro.com
    Size:
    Mid-Market & Enterprise
    |
    Best For:
    Retailer / eCommerce
    3PL
    Manufacturers and Shippers

    Platform Overview

    Optoro is an enterprise returns management system used by IKEA, Best Buy, Staples, and American Eagle. Features AI-powered SmartDisposition technology for automated routing, omnichannel returns via stores and Express Returns lockers, and 200+ million returns processed. Acquired by Blue Yonder in August 2025. Offers API-first microservices architecture with pre-configured integrations.

    Core Strengths
    • AI SmartDisposition for optimal routing
    • Omnichannel returns (stores, lockers, mail)
    • 200M+ returns processed
    Best Suited For
    • Enterprise retailers
    • Omnichannel brands
    • 3PL providers
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    Why Choose Optoro

    Maximize recovery value with AI routing to optimal resale channels.

    Best For
    Mid-Market & Enterprise
    Retailer / eCommerce
    3PL
    Manufacturers and Shippers

    Optoro Features (8)

    Verified
    SmartDisposition AI
    Express Returns Lockers
    BORIS Support
    Branded Portal
    QR Code Returns
    Warehouse Processing
    Fraud Detection
    Return Analytics

    Optoro Integrations (5)

    Verified
    Blue Yonder
    Parcel Pending
    OMS Systems
    POS Systems
    ERP Systems

    Company Background

    Company Details
    Founded:2010
    Location:Washington, DC
    Employees:201-500
    Company History
    2010 Optoro founded in Washington DC
    2021 Raised $75M Series E
    2023 Processed 600M+ items

    Source: Verified from optoro.com December 2025

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